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PostPosted: Sat Jan 31, 2009 10:36 AM 
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You know, these telecom companys do pretty much nothing on fighting oversea telemarking scam artists who defraud there customers all day long every day.

I do not agree to having to pay phone bills that you did not create.

http://www.ctv.ca/servlet/ArticleNews/story/CTVNews/20090130/bell_fraud_090130/20090130?hub=SciTech

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PostPosted: Sat Jan 31, 2009 1:31 PM 
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Yeah. Not really. If corporate customers want to implement a voicemail system, they need to implement a security protocol to manage that system. Sorry, no sympathy here.


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PostPosted: Sat Jan 31, 2009 7:18 PM 
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I have to agree with Elessar if it was the own companies voicemail they were providing and not a third party they should train their employees better on protecting passwords.

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PostPosted: Sat Jan 31, 2009 11:26 PM 
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Indeed.

In addition, I would add that your source being Canadian does not help this cause. Needless to say, CTV is not the first place I would go to find journalistic integrity.


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PostPosted: Sun Feb 01, 2009 3:19 AM 
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Agreeing with Elessar and Cak. It's not the phone company's responsibility to ensure your personal/corporate voicemail systems are secure. You get breached, it's your fault, and if charges are incurred that's your fault as well.

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PostPosted: Sun Feb 01, 2009 10:28 AM 
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The article clearly states "third party systems and third party providers"

how is this the phone company's fault in any conceivable way?

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PostPosted: Mon Feb 02, 2009 1:36 AM 
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That story isn't very informative.

The voicemail system was run by Bell. It was their own system being breached, probably from a weak PIN number somewhere, and these guys got access to the company's voicemail accounts.


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PostPosted: Mon Feb 02, 2009 8:51 AM 
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Dolalin wrote:
That story isn't very informative.

The voicemail system was run by Bell. It was their own system being breached, probably from a weak PIN number somewhere, and these guys got access to the company's voicemail accounts.

Link? That story implies otherwise.
Quote:
Bell says that the vast majority of Bell customers are using third-party equipment, and a third-party voicemail provider, and should being dealing with their providers to protect themselves.

"It's the responsibility of those customers to go out and get their third-party tech support to administer (those systems) and security," Bell spokesperson Julie Smithers told CTV.ca Friday evening. "It's the responsibility of those customers to protect their systems, because really, the equipment is owned by them."

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PostPosted: Mon Feb 02, 2009 11:53 AM 
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Venen wrote:
Indeed.

In addition, I would add that your source being Canadian does not help this cause. Needless to say, CTV is not the first place I would go to find journalistic integrity.


Who would you suggest as a reliable source for news about Bell Canada outside the Canadian press?

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PostPosted: Tue Feb 03, 2009 5:56 AM 
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Who would I suggest as a reliable source for news about North Korean military infrastructure outside the North Korean press?

Proximity does not always = good journalistic quality. More source information potentially, but not that.

That being said, I was half-kidding. Dolalin was correct in that the story on that page was quite lackluster.


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PostPosted: Tue Feb 03, 2009 9:00 AM 
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Miramicha at Work wrote:
You know, these telecom companys do pretty much nothing on fighting oversea telemarking scam artists who defraud there customers all day long every day.

I do not agree to having to pay phone bills that you did not create.

http://www.ctv.ca/servlet/ArticleNews/story/CTVNews/20090130/bell_fraud_090130/20090130?hub=SciTech
And they won't if they don't have liability.

Although I agree with everyone who said that third party solutions basically impugn the notion that the phone company should be held responsible, I still think your point is valid.

If the phone company is a monopoly with no other competition and they have no liability for fraudulent calls (and, in fact, profit from them), they have no incentive to improve their own security. And you have nowhere else to turn.

If they had competition, they might at least reduce the bill to their own cost, if not remove it entirely, for fear of losing the customer.


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PostPosted: Tue Feb 03, 2009 12:56 PM 
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Telco monopolies are fucking horrible. I don't think anyone would argue that. This is just a poor example why heh.


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